Returns

Non-Faulty Items

We offer 14 days no hassle returns on all items as long as they are unused and the original packaging has not been damaged. Return postage costs will be borne by the customer. Refunds will be processed and paid according to the Stripe Standard Operating Procedure. The refund amount will be less the original postage fee. To arrange a return, please call us on 01722 444 847.

Faulty Items

All The Partner body cameras come with a 1-year Warranty against manufacturing defects for parts and labour. If you believe that any The Partner product that you have bought has encountered such an issue, please contact us at sales@tpbodycamera.co.uk or call us on 01722 444 847. This warranty does not cover excessive damage caused by users or third parties.

In-House Repairs

We are able to fix minor damage to The Partner MK4 Body Camera at our workshop in the UK. If you need your body camera repaired, please contact us and we will advise on next steps.
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